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TickerSpring uses this service to verify your identity and handle support requests. It stores your email, tickets, replies, and access records. Authorized support staff can view submitted tickets. Public transaction hashes may reveal your wallet activity.

Email codes and ticket notifications are delivered through Resend. Notifications link back to this portal; they do not contain your ticket message. Essential cookies maintain your support session. This service does not use advertising cookies.

Closed tickets and their messages are removed from the active database after 90 days without an update. Access records are retained for up to 180 days. Account records remain until removal is requested. Backup retention is handled separately by the service operator.

Do not submit wallet recovery phrases, private keys, passwords, verification codes, or unnecessary identity documents. Use a support ticket to request access to or deletion of your support data. Requests are assessed by the support team.