:root{--ink:#242b27;--muted:#637267;--green:#24784e;--line:#d9dfd5;--paper:#f8f8f3;--dark:#142d22}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:Arial,Helvetica,sans-serif;font-size:15px;line-height:1.6}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}header{min-height:86px;padding:20px max(24px,calc((100vw - 1200px)/2));display:flex;justify-content:space-between;align-items:center;gap:24px;background:#101915;color:#eef4e9}header a{color:#eef4e9}.brand{display:flex;align-items:center;gap:12px;font-size:26px}.brand span{font-size:20px;font-weight:600;letter-spacing:-.04em}.brand small{font-size:11px;letter-spacing:.1em;font-weight:400;text-transform:uppercase;margin-left:10px;color:#afc1ae}header nav{display:flex;align-items:center;gap:24px;font-size:13px}header form{margin:0}main{max-width:1120px;margin:auto;padding:50px 28px 70px;min-height:70vh}.dev{padding:10px 15px;border:1px solid #ced8ba;background:#eaf0df;color:#485b36;font-size:12px;border-radius:5px;margin-bottom:30px}.eyebrow{font-family:monospace;color:var(--green);font-size:11px;letter-spacing:.13em;text-transform:uppercase}h1{font-size:clamp(40px,5.5vw,66px);line-height:1.04;letter-spacing:-.05em;font-weight:500;margin:20px 0}h1 em{font-family:Georgia,serif;color:var(--green);font-weight:400}h2{font-size:24px;line-height:1.25;letter-spacing:-.035em;font-weight:500;margin:0}.intro{font-size:16px;max-width:630px;line-height:1.8;color:var(--muted);margin:22px 0 30px}.auth{max-width:510px;margin:20px auto}.auth.wide{max-width:800px}.heading{display:flex;justify-content:space-between;align-items:center;gap:28px;padding:18px 0 20px}.heading .button{white-space:nowrap}.card{background:white;border:1px solid var(--line);border-radius:10px;padding:30px}.stack{display:grid;gap:22px;max-width:800px}.stack label,.filters label,.statusForm label{display:grid;gap:8px;font-size:13px;font-weight:600}input,textarea,select{display:block;width:100%;min-width:0;border:1px solid #bcc9bd;background:#fff;color:var(--ink);border-radius:5px;font:inherit;font-size:16px;font-weight:400;padding:13px}input::placeholder,textarea::placeholder{color:#7b887c;opacity:1}textarea{resize:vertical;line-height:1.7}button,.button{border:0;border-radius:5px;padding:14px 20px;background:var(--dark);color:#edf4e6;font:inherit;font-size:14px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:10px}button:hover,.button:hover{background:#24503a;text-decoration:none}button.quiet{padding:8px 0;background:transparent;font-size:13px;font-weight:400}.button.secondary,button.secondary{color:var(--dark);background:#dce9d2}.hint{color:var(--muted);font-size:12px;line-height:1.8;margin:0}.hint a{text-decoration:underline}.optional{font-weight:400;color:var(--muted)}.notice{padding:15px 18px;border-radius:6px;font-size:14px}.error{background:#f9ece5;border:1px solid #e0beaa;color:#853c25}.filters{display:flex;align-items:end;gap:16px;margin:20px 0 28px}.filters label:first-child{flex:1}.filters select{min-width:160px}.filters button{height:48px}.ticketList{border-top:1px solid var(--line)}.ticketRow{display:flex;gap:24px;justify-content:space-between;align-items:center;padding:25px 8px;border-bottom:1px solid var(--line);color:var(--ink)}.ticketRow:hover{background:#edf2e8;text-decoration:none}.ticketRow>span:first-child{display:grid;gap:7px;min-width:0}.ticketRow strong{font-weight:500;font-size:18px;overflow-wrap:anywhere}.ticketRow small{color:var(--muted);font-size:12px;overflow-wrap:anywhere}.badge{border-radius:30px;white-space:nowrap;font-size:11px;padding:7px 12px;background:#e1ecd9;color:#2d603e;align-self:center}.badge.waiting{background:#f1e8cd;color:#7c6223}.badge.closed{background:#e7e9e5;color:#647063}.empty{padding:45px 0;color:var(--muted)}.pagination{display:flex;align-items:center;justify-content:center;gap:25px;padding:28px 0;font-size:13px}.back{font-size:13px;display:inline-block;margin:5px 0 20px}.subject{font-size:clamp(30px,4vw,46px);overflow-wrap:anywhere}.transaction{display:grid;gap:7px;background:#ecf0e6;padding:18px;font-size:12px;border-radius:5px}.transaction code{overflow-wrap:anywhere}.conversation{display:grid;gap:20px;margin:30px 0}.message{padding:27px 30px;background:white;border:1px solid var(--line);border-radius:8px}.staffMessage{background:#edf3e7;border-color:#c4d6ba}.messageMeta{display:flex;justify-content:space-between;gap:20px;align-items:center;font-size:12px;color:var(--muted)}.messageMeta strong{color:var(--ink);font-weight:600}.messageMeta time{font-size:11px}.plainText{white-space:pre-wrap;overflow-wrap:anywhere;margin:20px 0 0;line-height:1.85;font-size:15px}.statusForm{display:flex;gap:18px;align-items:end;max-width:480px;margin:25px 0}.statusForm label{flex:1}.audit{border-top:1px solid var(--line);padding:25px 0;color:var(--muted);font-size:12px}.audit summary{cursor:pointer}.audit li{padding:5px 0}.prose p{line-height:1.9;color:var(--muted)}footer{border-top:1px solid var(--line);max-width:1120px;margin:auto;padding:30px 28px;color:var(--muted);font-size:12px;line-height:1.9}footer strong{color:var(--ink);font-weight:600}footer span{display:block;margin-top:18px;font-size:11px}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:2px solid #438554;outline-offset:4px}button:disabled{opacity:.5}input[type=hidden]{display:none}@media(max-width:650px){header{padding:20px;flex-wrap:wrap;gap:16px}header nav{width:100%;justify-content:space-between;gap:12px}.brand small{margin-left:6px}main{padding:30px 20px 50px}.heading{flex-direction:column;align-items:start;gap:0}.heading .button{margin-bottom:20px}.auth{margin:12px auto}.card{padding:23px}.filters{flex-wrap:wrap;gap:12px}.filters label:first-child{flex-basis:100%}.filters label:nth-child(2){flex:1}.ticketRow{align-items:start;gap:12px;padding:22px 0}.ticketRow strong{font-size:16px}.badge{font-size:10px;padding:6px 9px}.message{padding:22px}.messageMeta{align-items:start;flex-direction:column;gap:5px}.statusForm{align-items:stretch;flex-direction:column}.intro{font-size:15px}.dev{font-size:11px}}
